RM OPC Business Suite Subscription

Build Your Own Business Management and Customer Communication Platform

RM OPC Business Suite Subscription combines the self-hosted, open-source Odoo Community business management system with LINE Official Account channel management, helping small and medium-sized businesses establish an independently managed digital operating environment.

It brings together business websites, customer relationship management, sales management, and customer communications within a unified service environment.

Whether you need to build a business website, manage leads and business opportunities, process sales orders, or operate a restaurant or physical retail store, the integrated platform helps you establish more efficient business workflows.

Subscription Includes

1. Self-hosted Odoo Business Management Platform

Powered by the open-source Odoo Community Edition, the platform provides businesses with an independently managed system environment, focusing on four core applications:

Website | Business Website Development

Build your official business website with Odoo Website. Showcase company information, products, and services while establishing your business’s digital presence. The platform also supports ongoing website content management and maintenance.

CRM | Customer Relationship Management

Establish a centralized environment for managing customer information and business opportunities. Track leads, customer interactions, and sales progress to help organize customer relationships and sales pipelines.

Sales & Order Management | Sales and Order Management

Manage product and service information, quotations, and sales orders. Organize the sales process from customer inquiries and sales follow-ups to order management, establishing a more structured business workflow.

POS | Restaurant and Retail Point of Sale Management

Provides POS functionality for restaurants, cafés, and physical retail stores, helping businesses handle in-store sales and transactions while managing daily operations through the system.

2. Self-hosted LINE Official Account Channel Management Platform

Integrates LINE Official Account messaging management, allowing businesses to handle customer messages and daily customer service operations through a centralized management interface.

Key features include:

• Centralized LINE Message Management: View and handle customer messages received through LINE in one place.
• Customer Conversation Management: Access customer conversation histories and maintain communication context.
• Customer Service Team Collaboration: Help team members coordinate and handle customer inquiries and service requests.
• Customer Service Workflow Management: Establish a more systematic approach to LINE-based customer communication and service management.

Self-hosted Architecture and Greater Control

RM OPC Business Suite adopts a self-hosted deployment approach, allowing businesses to use open-source software within their own dedicated system environment and reducing reliance on individual closed-source SaaS platforms.

By integrating Odoo Community with LINE channel management, businesses can gradually establish their own digital operating environment, bringing website management, CRM, sales, and POS applications together within a unified management framework, while retaining the flexibility to expand into automation and AI applications in the future.

Ideal For

• Small and Medium-sized Businesses and Startups: Businesses looking to establish an integrated business website and customer management platform.
• Sales-driven Businesses: Organizations requiring CRM, customer tracking, and sales order management.
• Restaurants and Food Service Businesses: Businesses looking to adopt an integrated POS and digital operations management system.
• Physical Retail Stores: Businesses requiring store sales and customer service management.
• Digital Service Providers: Businesses looking to reduce their reliance on multiple SaaS subscriptions through a self-hosted, open-source platform.

Subscription Plan Includes

• Self-hosted Odoo Community business management system (Website, CRM, Sales & Order Management, POS, etc.).
• LINE Official Account channel management.
• Integrated system environment.

RM OPC Business Suite Subscription — Built on open-source technology, self-hosted architecture, and system integration to help businesses establish a more autonomous, flexible, and extensible digital operating platform.

Disclaimer

Odoo is a trademark of Odoo S.A.

RM OPC Business Suite is an independently operated service offered by Roamer Mobile. It is not affiliated with, sponsored by, or endorsed by Odoo S.A.

建立自己的企業管理與客戶溝通平台

RM OPC Business Suit Subscription 結合 自架式 Odoo Community 企業管理系統與 LINE 官方帳號渠道管理，協助中小企業建立自主掌控的數位營運環境，將企業網站、客戶關係、銷售管理及客戶溝通整合至同一套服務架構中。

無論是建立企業網站、管理潛在客戶與業務機會、處理銷售訂單，或是經營餐飲及實體門市，都能透過整合式平台建立更有效率的營運流程。

訂閱包含

1. Odoo Community 自架式企業管理平台

採用開源的 Odoo Community Edition，提供企業自主掌控的系統環境，聚焦四大核心應用：

Website｜企業網站建置

透過 Odoo Website 建立企業官方網站，展示公司資訊、產品及服務內容，打造企業對外的數位門面，並支援後續網站內容管理與維護。

CRM｜客戶關係管理

建立集中化的客戶資料與業務機會管理環境，追蹤潛在客戶、客戶互動及業務進度，協助企業有系統地管理客戶關係與銷售管道。

Sales & Order Management｜銷售與訂單管理

管理產品與服務資訊、報價及銷售訂單，協助企業整理銷售流程，從客戶詢價、業務跟進到訂單管理，建立更有系統的業務作業模式。

POS｜餐飲及門市銷售管理

提供 POS 銷售管理功能，適用於餐廳、咖啡廳及實體零售門市，協助店家處理現場銷售與交易作業，並透過系統管理日常營運。

2. LINE 官方帳號渠道管理

整合 LINE 官方帳號訊息管理功能，讓企業能透過統一的管理介面處理 LINE 客戶訊息及日常客服工作。

主要功能包括：

• LINE 訊息集中管理： 集中檢視及處理客戶透過 LINE 傳送的訊息。
• 客戶對話管理： 查看客戶對話紀錄，掌握溝通脈絡。
• 客服團隊協作： 協助團隊分工處理客戶詢問與服務案件。
• 客戶服務流程： 建立更有系統的 LINE 客戶溝通與服務管理機制。

本方案目前以 LINE 官方帳號渠道管理為主要整合範圍。

自架式架構與自主掌控

RM OPC Business Suit 採用 Self-hosted 自架式部署理念，讓企業能在專屬的系統環境中使用開源軟體，減少對單一封閉式 SaaS 平台的依賴。

透過 Odoo Community 與 LINE 渠道管理功能的整合，企業可以逐步建立自己的數位營運環境，將網站、CRM、銷售及 POS 等應用整合至同一套管理架構，並保留未來擴充自動化與 AI 應用的彈性。

適合對象

• 中小企業及新創團隊： 希望建立整合式企業網站與客戶管理平台。
• 業務導向企業： 需要 CRM、客戶追蹤及銷售訂單管理。
• 餐飲業者： 希望導入整合式 POS 與數位營運管理系統。
• 實體零售商家： 需要管理門市銷售及客戶服務。
• 數位服務業者： 希望透過自架式開源平台降低對多個 SaaS 訂閱服務的依賴。

方案內容

本訂閱方案包含：

• Odoo Community 自架式企業管理系統（Website、CRM、Sales & Order Management、POS）。
• LINE 官方帳號渠道管理功能。
• 整合式系統使用環境。

RM OPC Business Suit Subscription — 以開源、自架與整合為核心，協助企業建立自主、彈性且具備擴充能力的數位營運平台。